We Are Here To Assist
Get In Touch
Have questions about your upcoming trip or need a tailored corporate package? Our travel advisors are ready to help 24/7.
Send Us a Message
Fill out the form below and an advisor will respond within 2 hours.
Contact Information
Global Headquarters
452 Piccadilly Circus, London, W1J 7NW, United Kingdom
Toll-Free Hotline
+1 (800) 523-661 / +44 20 7946 0912
Concierge Email
concierge@jadoo.com / support@jadoo.com
Operating Hours
Monday – Sunday: 24/7 Continuous Support
Travel Assistance Guarantee
Instant rebooking guarantee during strikes, weather disruptions, or flight delays.
Got Questions?
Frequently Asked Questions
Once your booking is submitted and confirmed, an automated digital voucher with your reference code is generated immediately. You can view or print it from the "Bookings" page anytime, and a PDF confirmation is also sent to your registered email address.
Most packages include free cancellation up to 48 hours prior to the scheduled departure date. For flight tickets, cancellation terms adhere to the specific airline's fare rules which are clearly indicated at booking.
Absolutely! Jadoo specializes in bespoke travel. Simply reach out via our contact form or call our 24/7 concierge, and we will tailor private excursions, room upgrades, dietary preferences, and private transfers.